Privacy Policy

My French Eloquence

Effective Date: September 2025

At My French Eloquence, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our tutoring services.

1. Information We Collect

We may collect the following information when you interact with us:

Personal details such as your name, email address, phone number, and billing information.
Student details such as age, year level, and learning goals.
Website usage data such as IP address, browser type, and pages visited (if using cookies/analytics).

2. How We Use Your Information

We use the information we collect to:

Provide and personalise French tutoring services.
Communicate with you regarding lessons, bookings, or enquiries.
Process payments and manage accounts.
Improve our website and services.
Comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information.
We may share information only when:

Required by law or regulation.
Necessary to process payments (e.g., through secure payment processors).

4. Data Security

We take reasonable steps to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no online transmission or storage system can be guaranteed 100% secure.

5. Cookies & Analytics

Our website may use cookies or analytics tools to improve user experience and monitor site performance. You can adjust your browser settings to refuse cookies, though this may affect website functionality.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to your information.
Request deletion of your personal data, subject to legal obligations.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

My French Eloquence
Email: info.myfrencheloquence@gmail.com
Phone: 0416 277 297
Location: Mackenzie, QLD, Australia